I've gone here twice and both times I have seen Adriana. I have been happy with the work done to my hair, but I am frustrated with the customer service I recieved after the fact. About 20 minutes after I had left, I called becuase I realized I had forgotten my re-usable water bottle. I left a message for my stylist, and then stopped by a few days later to pick it up. No one knew what I was talking about, they took my number and said I would get a call back. Never happened. I stopped by again, and the gentleman working behind the counter actually asked me what was so important about the water bottle.. Like it matters. Anyway, they do a great job but apparantly don't pay attention to things that may get left behind.. And I am sure it happens all the time at salons considering you sit there for an extended period of time.. anyway, I would go back, but for a while...