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  • We arrived at 8:30 pm and the restaurant was busy, we were told it would be a 20 minute wait and 10 minutes later we were seated in the bar area. It would have been nice to be given a choice. We decided to order entrees since it was late. The dinner service was poor the entire night. To begin, my family is French and have lived in the US and ordered water without ice from the server. The busser arrived with the water glasses and they were filled with ice, they asked the busser to bring water without ice and he rolled his eyes and said he would let the waiter know. He eventually returned with two glasses and we assumed he would return, with the other two, he never did. He was asked later to bring a glass with no ice. We inquired about the wines and the server could not offer any information except to try a cab. The server suggested adding the salad bar after we ordered. It was very disappointing, two of the trays were empty and a few other trays were almost empty. I was happy I did not order the buffet. We were in the middle of eating our salads and the entrees arrived. It would have been nicer to have enjoyed the salad. When the food arrived the tables were so close that we had to handle our own plates as the server could not get behind our chairs to put down the plates. The filet mignons were dry and when asked for extra sauce the server returned and said it was impossible as the sauces were cooked to order with each filet. The skirt steak was flavorful and juicy. The bouillabaisse passed the palate test. Will I return? No. The level of service was poor for the price that was paid. The second night when we walked by they attempted to entice us with a special, we all walked by, especially after I apologized for recommending Pampas. I also noticed that there seemed to be a lack of servers with meats for those who chose the rodizio.
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