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  • I was very disappointed with my hair cut, and the overall experience. I had an appointed but when i got there, it seemed like no one knew, I had to sit out in the hall while she finished someone's hair. According to their website, this takes 60 minutes. However my haircut was less than 10 minutes. I have fine curly hair, she kept running her comb and fingers through it dry, and it kept frizzing up. she cut it, then had her assistant wet my hair and condition it. then diffuse it, once again, fingers were being run through my hair making it frizzy. I tried explaining I didn't want it cut short because I naturally dry my hair at home and it gets very curly and would be extremely short. Once again my stylist asked if I wanted to cut off more or leave it where it is. at that point, I said I hated my hair. I have had terrible experiences with past "curly hair experts" and I expressed my concern to her, she then noticed she needed to cut some pieces on the back of my hair that she missed the first time. I told her I didn't want a short boy cut, I don't look good like that. And my worry was because my hair was cut right above my shoulders and that I would get home and it would curl up short. She said she would not cut my hair anymore until I went home and thought about it and then come back in a week to decide. She felt I would have a melt down/ panic attack if she cut it shorter than she already did. I did not have my hair styled and i left with it look like a big frizzy poof. I kept asking for her professional opinion and what to do to be able to grow it out while cutting off the dead hair. Another thing I noticed was that she was processing another clients hair while, also doing my hair, I think that if a client has a time slot for their hair, it should be only for their hair. I am now home, and yes, my hair has curled up very much and is short. I just wanted a style, a cut. I even showed her a picture of a style, but I guess that didn't mean anything. I am sure she does other people's hair nice, I have read reviews, however this was my experience. A poor one.
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