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| - Other facilities should take notes and a tour. This is an exemplary model. The location is convenient and easy to find, amd plenty of parking. That's important to me, as I find it frustrating spending time waiting for a parking space. The lobby is spacious, clean and inviting. I signed in and was greeted by the desk staff, who was very thorough and pleasant. I was called back at the time of my appointment. Carlos, the MA was in promptly, very professional yet friendly, accommodating and thorough. Then I was taken for x-rays, and I'm sorry I dont recall her name, but again, friendly, professional, and accommodating. Dr. Michael Lee then arrived very soon after the x-rays were loaded. Again, professional, friendly, engaging, thorough.. I couldn't ask for any better experience. From start to finish, maybe 30 minutes! That is lightning fast for all of that service! And not to forget the check out process was excellent as well, sorry I don't remember her name, but she is wonderful, as well. This was truly one of the best experiences I've ever had. And, no surgery required! Woohoo!
I'm not sure what happened to the helpers with the bad reviews- bad day maybe?
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