West Elm is my favorite home decor store. Sadly, the closest West Elm to me is three hours away, so I always try to stop by one when traveling! While driving from Florida to Pittsburgh over the holidays, I took the opportunity to stop at this location - only two minutes from the highway - to use some Design Dollars and Christmas Gift Cards.
I obviously love West Elm products - each room in my house has been invaded by the brand - and their current merchandise does not disappoint. However, I was particularly impressed by the customer service in the store. My husband and I browsed around for about an hour and had multiple sales associates offer their assistance. The man who rang us up was really nice and I enjoyed my conversation with him. He mentioned that he was a history teacher, and I think it's obvious that this store hires high caliber associates.
I really enjoyed my experience at this store and look forward to making a pit stop here again in the future!