Don't take your clothes here if you have animals!!!!! I have been getting my dry cleaning done with these people for years. Today, I go to pick up my shirts, and the man told me that they are charging me an extra 5.00 for cat hair being on my shirt. There was hardly any cat hair on my shirt, and besides that, the woman who accepted the shirts didn't mention the upcharge when they took the shirts (and there is nothing said on their signage). Good business practice would have been to mention to me that they do not accept clothes with any cat hair on them, and charge me the original quoted price.
I politely argued with the man that I should not be charged 5.00 AFTER the fact and informed him that if he charged me the extra 5.00, he would lose a customer. He continued to WHINE about the cat hair like I was his mother. Obviously this business doesn't appreciate its customers, or have any business acumen.