This was easily our sixth trip to Vero in the last six months and we were shocked at the poor experience.
During our previous trips the service was good; young staff but given the price point and atmosphere it was cool. We even met a wait person who also works at the Starbucks down the road.The pizza was not great but good and their menu has a nice combination of pizza, salad and charcuterie.
This trip started out bad with a ten minute wait to see anyone for a drink order. It was frustrating when another couple sat down two tables away and were waited on immediately. Ok, move on they did not see you.
We ordered our drinks and then when they came, our pizza. Thirty minutes later after everyone around us had been served I asked our waiter about our pies. He looked confused and said I'll check. Ten minutes later, he can back after I waived another wait person down and said geez they had a large party and were backed up. He said after my question that they would not charge us for the pizza.
We finally received our pizza, my wife's was under cooked but we were happy after an hour to eat. After easily one of our worst dining experiences, we asked for and received the check; he charged full price for the pizzas! When I asked to see the manager, he said he was the manager!!
I said you need to discount this bill, he said ok and took off another $10. If it was just poor service, give them a pass and try again but they are incompetent liars.
If zero stars was an option that would be my rating. Save your money and go elsewhere.