I have no complaint with staff they were wonderful but the room.... Business suite. Just hope you're not a light sleeper pardon the pun. My room allowed me the pleasure of hearing the elevator rising and falling for what seemed every few minutes late into the night...... Then all the light emitting devices such as wall outlets each with bluish white bright led strips on each side of the receptacle and several receptacles, each bright enough i had to close bathroom door and put coffee pot in front of another to tolerate.... Doesn't this color of light stimulate you according to research?? . The clock had the same effect and lit up the room...don't forget the green led in the fire alarm over the bed..... The window blinds however were the best feature they actually do block outside light.. Can't wait to be back home to my quiet dark room. Pretty but not thought out