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  • I feel bad for the workers here, working under poor management. I never had a problem here before, and when i do, the Manager in charge is a smart ass. ..So, i ordered 2 pizzas (online).. one with vegetables and bacon, the other with pepperoni and italian sausage. One was perfect, the other was totally wrong. I'm an understanding person. I wasn't mad.. Things happen. I decided to call and speak with the manager. He ask for my phone number, to pull up my order (Im thinking to get a better understanding) and as I'm explaining to him that one of my pizzas came out perfect..and the other one was totally wrong, that i didn't get sausage and pepperoni.. He cuts me off and tells me to be more specific and ask me the thin crust or the thick crust? So, i answer him, but, thinking to myself i thought i was being specific. Anyhow, he fixed my mistake by telling me that he was just gonna remake my order. so i tell him ok, thank you and sorry for your inconvenience. He replies to me ok. I shouldn't have been the one to apologize. Last time i checked, it was their mistake, not mine. How do you messed up an online order, anyways?? I should've received a quick apology for the mistake that his store made and especially for my inconvenience. Beside that i love pizza Hut. 5 stars to you guys. 2 stars to the smart ass fixing the problem. Management needs to be a little more professional, here. (Saturday 3/26/16 Lunch Shift)
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