First of all, this review is not coming from a biased 'regular' point of view-this was my first visit to the common.
I ordered a soy latte, that was made quickly, but the Batista still took the time to create a nice leaf on the top (despite the fact my to-go lid immediately covered it up). I'm not sure what happened to those who felt the service to be unfriendly, but my Batista was quite polite.
Now, on to the coffee. My soy latte was delicious. There isn't much else to say, great-tasting, and very creamy! The only reason it's taken me so long to try this place is because it's rather far from my 'hood' however, this coffee is worth going a bit out of my way for.