Well it's a movie theater. It does serve it's purpose. The reason for the lower rating is one, you can almost always hear what is going on in the movie next door. If I am not watching an action packed movie I fully expect NOT to hear it. I am not a fan of the IMAX. I also get confused when i walk up and they are not selling tickets from the windows outside. The seats aren't as comfortable as other places and the only reason I frequent this theater is because it is less than 5 minutes from my home.