This was my first time here. When I first got there I was greeted by the owner's. Really nice people who made me feel completely comfortable. I have never floated before and was skeptical. When I first got in I thought I would be bored in an hour. After a bit I thought an hour isn't enough. You have to try floating on your stomach with your head on the pillow. Amazing. Just wish there was conditioner with the shampoo they provide. I can't wait to go back