One of the best customer service experiences I have ever had. My iPhone 6 plus screen cracked this morning when I put It in a uneven surface screen down ( not smart). I filed a claim this afternoon and it is now 9pm and it is fixed like brand new from the Apple Store and Rick at Esurranty has already paid the Apple Store directly for me. I could not be happier! Thank you so much Rick and everyone at Esurranty.