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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2011-04-02 00:00:00 (xsd:dateTime)
itemReviewed	The Greenhouse Tavern
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	3 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	3 (xsd:int)
rev:text	This is probably the second time that I have been to the Greenhouse Tavern and been greeted promptly in the 10+ times that I have been. The bartender began by being very efficient with a less than half full bar. I have been disappointed times in this key area and was pleasantly surprised this time that we were greeted and followed up with promptly. After that the service definitely became less impressive. I ordered and attempted a substitution for my personal vegetarian dietary reasons but the bartender attempted to talk me out of it. Upon receiving our food, we had to wait several minutes to get someones attention to have silverware. Then as we began eating the dishes I realized that what I ordered was not what was delivered. Although it was excellent, it is not what I ordered and I asked the bartender to explain. However the mix-up, and the fact I thought it was delicious, I still think good customer service practice would require he change the bill to reflect the price of what I DID want, and he did not. I was charged for the bartender's mistake. So, to summarize-prompt greeting, no silverware, lackluster service, did not get the feeling of vegetarian friendly, no accommodations for mistake of bartender and final bill was extremely expensive. I know personally how much care and time has gone in this establishment, but I have yet to see that reflect in the service. I usually feel the attitude of "we are doing you a favor by waiting on you" not an attitude of let's take care of our customer's needs.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Hilary

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