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  • I would avoid purchasing a bike from Sikk Bikes (AZ beach bikes) as they do not support their warranty. Dec 2015 - Purchased 29" beach cruiser from Sikk Bikes in Tempe, AZ for our son Gabriel for Christmas. On their website, it says they warranty all components for 1 year and the frame for 5 years (http://www.sikkinc.com/about). The gentleman who sold us the bike re-stated this, and confirmed even the tubes and tires would be covered. Sept 2015 - Gabriel started having problems with the front tire where the tube was popping, with no evidence of riding over anything sharp to cause it. Sikk bikes replaced the tire twice before finally replace the entire rim. This process took around 3 weeks time, but he hasn't had any further issues with it. The employees attitude was that they could care less and their customer service was terrible. The manager Zack did try to charge us for replacing the tube (over the phone with the employee), but after arguing about the warranty for the bike, he ultimately replaced it. Oct 2015 - Gabriel was riding the bike when the back tire blew. It literally split on the side wall of the tire. We took it back to Sikk (Gilbert store) and they said they would not replace it since it was not a component. They also said that since the rim was fine, they wouldn't do anything, but if the rim was damaged then they would. We argued that this is what is advertised on their website and that the bike is still under warranty. They refused to repair the bike. Nov 2015 - Finally obtained a replacement tire and tube to replace what Sikk would not. Upon beginning to repair, we noticed that 3 spokes in the rim were broken. We immediately stopped the repair and took the rim, tube, and tire to them. We spoke with a guy there that called his manage Zack after taking pictures and sending them to him. He spoke with Zack and Zack stated that the rim looked damaged and abused and ridden on, and would not replace or repair the rim, tire or tube. The gentleman at Gilbert store said in all the 1000 bikes they have sold, this is the first one that has had a problem. I argued that they said if the rim was damaged they would replace it under the warranty, but they still would not correct the problem.
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