I LOVE the girl i've been going to here, if it werent for her, this place would get 1 star.
The receptionists are snooty, when I walk in, I always feel as if i'm interrupting their conversation. They also kind of screwed my mom when she moved out of state.
Apparently when you cancel your contract, you only have 30 days to use your pre paid massages you have saved up. Yes, i'm sure thats in the contract, but you would think it would be a common courtesy to mention it when the customer ends their contract! My mom even made a comment to them how excited she was to find out she had 8 massages saved up, and still no one mentioned that part to her. When she mentioned it to the manager it would have been nice if they could have pointed that part out, they just reiterated ' its in the contract.'
They could have atleast let her have one of those back! She lost all of them because she waited too long.