On Saturday night my husband and I were hoping to have a nice dinner with friends. We had never been here before and had high hopes based on my Yelp research.
When we arrived our friends had been sat but mentioned that after they got to the table the host poured them water and they hadn't seen anyone since... didn't think much of it at the time.
We reviewed the menu for a while and our server, Kelsey, eventually appeared. We ordered drinks and my husband and I settled on the 5 cheese plate, a burger for him, and the pan seared tuna for me.
Our friends opted for risotto bites, a burger, and the portobello burger.
Drinks came out shortly followed by appetizers. After a while the two burgers came out then maybe 3 minutes later the portobello burger.
They started eating and we realized my fish never arrived. After everyone else at the table was about 3/4 way through their meals our server came to check on us and we notified her. She said she would check on it...
She did not come back to give us any status update or explanation. At this point I decided I didn't want the dish since everyone else had eaten and I had probably eaten my weight in cheese plate.
When another gentleman brought the food I told him I did not want it and he tried to tell me how busy they were etc. Mind you the tables adjacent to us had paid and left and the restaurant was not packed.
When the server returned after this exchange she did not acknowledge my lack of food and we asked for our checks.
Of course when she brought them to us my food was on our check. We mentioned this to her and told her we could not pay for it. She couldn't get away from us fast enough before my friend physically saw her mouth a certain plural expletive.
Needless to say we will not be returning. This place needs to reevaluate there systems and servers.