Of all of the Starbucks that I go to, this one seems to be the most inconsistent in terms of my Caramel Macchiatos... something is off every time and it is not even the same consistent off-ness. Service can be slow at times, but that is the case with any Starbucks at certain times of day.
I often get stuck going to this one as it is often the closest one to me, but I may begin to meander to Bloomfield or Shadyside if the inconsistence keeps up!