I have been a Jimmy John's fan for years. Was disappointed in the delivery time and service of this store. I live two blocks from this establishment which just recently opened (2 and a half weeks or so ago). After not receiving my order within 30 minutes I called the store. When I called I was asked if I could be placed on hold (I said yes) and then I was hung up on as the person did not know how to work the phones. When I called back, I was told it would be delivered in 5 minutes. 15 minutes later I called back and was told that the person couldn't seem to find my apartment building (but confirmed the address online was accurate) and they could no longer get ahold of their driver. It took more than an hour to deliver a sandwich two blocks. The person was nice enough to remake and comp the meal, but don't say "freakishly fast" delivery if it is going to be "ridiculously slow". Maybe a fluke, but not a good start in Old Town (no one is critical here) for a new business.