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  • Rude manager. Roger our server asked the manager If it was alright to order a combination sushi platter /box that is only offered during lunch, but the customer wanted it at 8pm because of the variety. The manager standing in front of us just ignored the guests and barely wanted to answer the server, and just walked off shaking his head. Completely RUDE! What kind of manager doesn't even greet the guest, especially when they are right there in front of him making a special request. Definitely not an A team manager. Don't bring your personal issues and attitude and let the guests feel it. You are the manager, act professional. You are suppose to be a leader, and if you being a leader is like that, you can guest what that says about the rest of the staff. They gotta be jerks and rude like you to ensure they keep up w what and how you represent the Brand. Roger was great though. He has a fun positive demeanor.
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