About: http://data.yelp.com/Review/id/2Ee00p3zaz-spXrWbgNbzg     Goto   Sponge   NotDistinct   Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

AttributesValues
type
dateCreated
itemReviewed
http://www.openvoc.eu/poi#funnyReviews
rev:rating
http://www.openvoc.eu/poi#usefulReviews
rev:text
  • This place is atrocious. PLEASE do not waste your time or money here. I brought my F-250 in because of an odd noise that I suspected was the turbos. Here is a timeline. Please keep in mind that I had to call them repeatedly for updates. Paul (the GM) would say, "I will call you by 3:00." I would wait until 3:30 and then I would have to be the one to call. This happened constantly. 5/1- Paul confirms that it is an issue with the turbos. We begin contacting our warranty company. 5/4- Warranty company approves and sends new turbos to the shop. Paul tells me to come down and pay. He says one I pay they will start working on the truck so it is ready when the new part arrives. 5/8- I call Paul and ask if the turbo arrived. He has to check and then realizes they came in the day before. I ask when I can expect the truck to be done. He then informs me that they never started on it and won't be able to until Thursday. 5/10- They tell me they started on the truck at about 4:30pm. 5/11- I'm told in the morning that it MAY be done by the end of day. It is not. 5/12- Jack tells me that they need to order some bolts but they will arrive Monday and then they will be able to finish it that day. 5/14- The bolts arrive but they say they can't finish today. 5/15- I show up at the shop. Paul informs me that they had to deal with a lot of rust and other issues but the truck SHOULD be done tomorrow. 5/16- They "finish" but discover an issue with the EPB. 5/17- They replace the EPB but discover an issue with the DPF. I ask if it is driveable and he says yes so I tell Paul I will pick it up in the morning. 5/18- I pick up the truck and drive it straight to another mechanic to have the DPF looked at. He immediately realizes that the turbo is broken. He also notices missing gaskets, a missing fuel line brace and that there half broken bolts left attached to the cab. 5/23- I confront Paul about this and include pictures provided to me by the new mechanic. He says he has no idea how this happened and would need to talk to his techs. He refuses to refund my money and tells me to e-mail his "boss." He claims to not have a phone number for his boss. The e-mail address is the same as the e-mail on their website for contacting the shop and Paul. I received a lengthy e-mail back from "Eric" agreeing with Paul. In my original e-mail I requested that he call me. After his first response I asked again for him to call me. He responded claiming he is unable to call and can only discuss these issues via e-mail. This shop is either completely incompetent or they are a bunch of scammers. Either way, DO NOT bring your vehicle there. I will be filing a complaint with the BBB and the Bureau of Consumer Protection and I encourage anyone who has had similar experiences here to do the same.
http://www.openvoc.eu/poi#coolReviews
rev:reviewer
Faceted Search & Find service v1.16.115 as of Sep 26 2023


Alternative Linked Data Documents: ODE     Content Formats:   [cxml] [csv]     RDF   [text] [turtle] [ld+json] [rdf+json] [rdf+xml]     ODATA   [atom+xml] [odata+json]     Microdata   [microdata+json] [html]    About   
This material is Open Knowledge   W3C Semantic Web Technology [RDF Data] Valid XHTML + RDFa
OpenLink Virtuoso version 07.20.3238 as of Sep 26 2023, on Linux (x86_64-generic_glibc25-linux-gnu), Single-Server Edition (126 GB total memory, 96 GB memory in use)
Data on this page belongs to its respective rights holders.
Virtuoso Faceted Browser Copyright © 2009-2025 OpenLink Software