The tattoo shop itself was clean and pretty comfortable. They had 3 artists working and were able to get us in in less than 2 hours without an appointment on a Saturday afternoon which for Vegas was pretty impressive. This was my very first tattoo and I was pretty nervous but Smitty made us smile when we walked in the door by joking with us. Arrow/Ryan did my tattoo and he was awesome. Not only was he kind and informative but he is amazingly talented with a light touch. I would give him 5 stars if this was a rating on him alone. My tattoo is very personal to me and he got it spot on. Very clean, nice work. I will be going back to see Arrow again and I highly recommend him.