Service 5/5 : As previously mentioned, there are extra perks such as back massages, massage chairs during hair wash etc. There is not a lot of talking in the salon which creates a nice zen-like atmosphere if you are interested in just reading.
Quality 5/5 : I had my hair cut and dyed ombre by Steve. Every snip of his scissors was carefully thought through. The attention to detail was impeccable. The ombre colours are sutble and natural, which is perfect.
Other : There is a VIP club you can join which lets you prepay for future services. The perks are great, and depending on the amount you preload, you can get up to 25% off all services, $200 for any in-store products, and free birthday styling.
Highly recommended!