| rev:text
| - I've always enjoyed my stays at any Marriott hotel.
Place was clean, and friendly staff.
I had one bad experience but nothing the staff could've done to prevent it but definitely couldn't offered a better resolution than a "refund" or "points". I took none.
I have a son who is special needs, my dad is in his elder years and took both my kiddos to the pool. They both had squirt guns and I guess my little one was shooting it at people outside the pool. While my dad kept walking back and forth he'd tell my son to stop squirting other people.
One guest took it upon herself to take away my son squirt gun and hide it. A very ABUSIVE and wrong choice on her behalf because 1) you don't know the mental state of a child, and 2) because you simply don't take stuff away from someone if it does not belong to you. PERIOD! If it bothered her that much she could've said something to my dad about it or move away. Why go to the pool side if you don't want to get wet. There were plenty of seating areas by the pool where you wouldn't get wet.
Anyway, my dad returned to the room sans squirt gun and told me who he suspected that had it. He's not confrontational so he didn't want to ask the ladies. I on the other hand am not going to take anyone being like that to my special needs child. I went down to the pool and found it. One of the ladies without me making any contact first told me "oh I took it because the kid kept getting us wet" I told her, you could've said something to my dad who was with him, and don't take stuff that doesn't belong to you" and I walked away.
I went and complained to the front desk about it, because granted I know there's no prevention of such behavior but it should t be tolerated. If I wanted to go to the extreme I could've called the cops, you also just don't know what people are capable of doing in terms of starting a fight. While that would get someone kicked out of the hotel, I don't see why pretty much stealing from a child doesn't result in the same consequence. Because yes, taking something that doesn't belong to you without consent and hiding it is pretty much stealing. No matter the age of the person. My son came back to the room extremely upset and distraught. Something I as his mother had to deal with on top of him being somewhere that is out of his norm.
A partial refund, or points don't make this better. I hope to see the Marriott do something better to protect its guests from predators like this lady. Specially for guests with a disability. Not all disabilities are physical.
|
![[RDF Data]](/fct/images/sw-rdf-blue.png)
![[cxml]](/fct/images/cxml_doc.png)
![[csv]](/fct/images/csv_doc.png)
![[text]](/fct/images/ntriples_doc.png)
![[turtle]](/fct/images/n3turtle_doc.png)
![[ld+json]](/fct/images/jsonld_doc.png)
![[rdf+json]](/fct/images/json_doc.png)
![[rdf+xml]](/fct/images/xml_doc.png)
![[atom+xml]](/fct/images/atom_doc.png)
![[html]](/fct/images/html_doc.png)