Where do I start. Saturday night...drop by and place seems cool. Several open tables , bar full , TVs have some college games on. Young lady at the front appeared to be interested in being anywhere except for at Ten Penny. She informed us that it would be about 40 minutes until we would be seated. We waited outside while we watched the same scene be repeated over and over again, while the same 18 seats sat empty. Once seated, our waitress ( only positive part of the experience ) was great...working hard , but the kitchen was over whelmed, and under prepared. After waiting 20 minutes for appetizers, ( and 40 minutes) for the table....the tables around us STILL sat empty. During the entire experience, several groups were brushed off , and sent on their way....while the tables sat vacant. Crazy idea...hire great people...fill your tables...and thank people for their business. Only reason this place got any stars at all was our waitress KELLY. She did great with what she was given. She should find a place that respects her and the patrons .