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  • Finally I was able to get into this place with only one person ahead of me, thinking that I would be served within a reasonable amount of time, I can't begin to tell you how wrong I was. This is still that place that pays people to stand around and talk about everything under the sun while a giant line forms to create fake buzz and hype. Let me be clear, the hype isn't real, it's manufactured by slow prep cooks and incompetent staff, who only work on one item at a time, even when there are 3 waffle irons cleaned and ready to use. I waited 14 min just for my item with only one person ahead of me. Aside from the serious problems, the food is great, the waffle cone is chewier than regular hk style cones, but the lychee ice cream really did it for me. My coworker wanted me to get catering from this place, so I've been trying to sample it for a while, at this stage it's not worth the time or frustration. I love supporting small businesses in the GTA, and a business is only as good as its people. Two stars for good food, and some innovative flavors, lost two stars for slow service, no seating and terrible staffing.
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