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  • Having been a customer at this place for the past 6 months and after reading all the reviews already posted, I can see understand the complaints. I had an awful experience with a technician. She cut me and didn't paint very close to my cuticles. Kim, the co-owner, overheard me talking to my friend about it, apologized profusely, and fixed my nails. By the next time I came in, that girl was fired. I also had a problem scheduling when I bought the Groupon, but now, scheduling is no problem. I think with any new business there are problems with preparing for traffic into the salon and hiring the right people. What I will say is that if you are persistent about a complaint (meaning following up immediately), Wes and Kim will try their best to make you happy. This is far more than I can say for any other nail salon I've been to in Vegas. This place is very clean and professional looking. Coffee, pop, and water are offered for free. The massage chairs are brand new and super comfortable. Also, I have found the best nail technician. Her name is Lisa. She does my pedicure and gel manicures. She is sweet, meticulous, listens to exactly what you want, and isn't afraid to offer suggestions. I am 100% happy with my nails when I leave. Little Kim and Kim the owner are also really good with gel nails as well. I also love the girl who works at the front desk, Brianna. She's very professional, funny, and always helps me find a regular nail polish for my toes that will match the gel I am getting on my hands. So, despite a couple of bad experiences, I am still giving this place 5 stars because after finding the right technician, I ALWAYS leave happy with my nails.
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