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| - I've been to Discount Tire at Southern and McClintock before and purchased some new tires there a year ago. On that visit, I already knew what tires I wanted, there was no hassle, no haggle, and no hard upsell, and it was a positive experience.
So, now, a tire on a different car has been experiencing a slow leak for a while, and I went to Discount Tire again to have the tire checked and repaired. I didn't make an appointment and showed up on a Monday morning at 11AM. The shop was quite busy but I was scheduled quickly and was told it would be an hour wait.
As in my previous experience, the crew there is friendly, efficient, and professional. The service actually took less than 45 minutes. They found a screw in my tire that was causing the leak, did the needed repairs, and there was NO CHARGE for the service. Unheard of these days! I can't think of another business that provides any kind of services for free.
I was relieved to get the leak fixed and thrilled over Discount Tire's goodwill, it actually made my day and lifted my spirits. Discount Tire is certainly on track in building strong loyalty within their customer base through such acts of goodwill.
I would certainly recommend this Discount Tire to anyone. Thanks, Discount Tire!
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