EEEEk, how terrible their service has become! Beginning with the front counter, the women come across as snotty. I use to always get my eyebrows waxed there. But they consistently over waxed the same areas causing me to scab up! They won me over with their last minute appointment scheduling and in and out service, but it is completely uncalled for to cause somebody to scab up. On a lighter note, their salon services for hair designing for a wedding was great. Too bad their ***tty service in their other departments overpowers that. WILL NEVER GO BACK.