I have never had eyelash extensions and I was terrified to try them. My eyelashes are decent (with a few coats of mascara) but tend to do their own thing and go 20 different directions. So being an extension virgin I naturally had a ton of questions. Sadie was incredibly patient with me and answered all the million questions I had. She is so experienced and amazing at what she does. My extensions took 3 hours initially because she put so much care and took her time to get everything perfect! I absolutely LOVE my lashes and I love Sadie! She is the epitome of fantastic customer service and goes above and beyond. I completely recommend her to anyone considering eyelash extensions or a facial or any of the other services she offers.