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| - Decent selection, easy access... The owner? I think there's something very wrong with him.
Posted on the outside of the building are signs stating SALE so maybe we might get lucky and find something. My wife found a pair of shoes and the sales guy, very friendly and helpful, stated they were on sale. So far so good.
I also found a pair and asked if they were on sale. The sales guy then looked nervous and almost defeated and stated he would ask the owner. From across the room, we could hear the owner yelling at his employee in front of everyone asking him why I asked if it was on sale. We, and surrounding customers, were baffled. It went from causal to turd storm in 3 seconds.
The sales guy returned and said the owner will talk to us up front. At this point in time, I was gearing up to have a heated verbal. I apologized to the sales guy as he was visibly shook up. Who would have thought a simple question was cause such a scene.
We got up to the front for which I was ready. The owner was nice as pie, as if a switch had been flipped and nothing ever happened, and gave me a sales price on my shoes. Not sure why I bought them. I was so agitated by that whole scene I must have been on auto pilot.
Note to the owner: Respect and treat your people well and they'll do the same in return. If you have a beef with an employee, take it elsewhere and out of view of customers and handle it with some form of tact.
Just a complete unsettling experience solely on the owner's inability to control himself. So, we won't be back...
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