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  • I took my daughter out for her 21st Birthday. We had a party of 7. We waited an hour to be seated which was fine because it was extremely busy and it is my daughters favorite restaurant. We were first seated at a table for 6 people which was very tight. They moved us to a bigger table and that's when the nightmare began. We sat at the new table at 7:15. My drink came out wrong and the waitress told me not to pay attention to the description on the menu because it was wrong. She took the drink back. And it was still wrong the second time around. After sitting for 30 min we asked about salad and bread and the waitress told us it was not endless and would come out with our orders. So my husband found a manager who quickly rectified the situation. We were hoping things would turn around. But no, my appetizer came out wrong and while putting cheese on the salad it went into my daughters friend lap. Again the waitress had an excuse. Finally our meals came out and the table was crowed due to empty plates not being picked up. After the meals, which were very good despite my shrimp being a little burned, the waitress never asked if we wanted dessert. My mother asked if we could order some. I guess we were just asking for more trouble!! So after 2 1/2 hours of terrible service the bills come out. They were all messed up. After her third attempt to get everything together we were finally able to pay and leave. Upon walking out another waitress who was working near us apologized for the terrible service we received. Even though my drink and appetizer were free it didn't make up for the horrible customer service we experienced.
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