OK, I've given LiBretto's Uptown 3-4 more tries since my previous review and much has improved. First, I stopped online ordering, (2) I call and ask for delivery times, and (3) I avoid weekend nights if possible. I varied the entrees and each order was spot on, AND delivered within the promised time (once under 30 minutes!!). Of course, it is silly that I comment on what's expected, but things had gotten so bad I wondered if they would recover.
Maybe they have my number posted on the wall and go outta of their way to please; hopefully, they found some managers and staff who are proud of what they serve. I'll order again.