This is probably the worse Eggsmart I've ever been to... Food sucks and you get no service at all. I don't understand how anyone can mess up breakfast food.
We got there around 2pm and the store was pretty empty, a man was leaving at that time. We were the only customers there. After the food arrived, 2 of the staff started cleaning the store, mopping the floor around us while we were eating...
The waitress never came over and asked if we needed anything, or how the food was. I ordered coffee and she never even bother checking if I needed a refill, or refill for water.
I was very disappointed at the food. I ordered the "Montreal meat with hash and egg" (I think that's the name). When the food came it looks fine, until I flipped over the egg... There was a very small amount of meat but chunks of onions. The menu said "caramelized onions". All I could taste was regular onion slices, the potato had no flavour. I don't understand how breakfast can taste this bad.
My boyfriend upgraded his fries to sweet potato fries. But it didn't come with any mayo... The fries looked like they've been here for a while. I'd rather walk across the street and buy A&W sweet potato fries. Why even bother paying more here?
When the waitress delivered our food over, she asked if we wanted strawberry jam for the toast. Then she took out 3 packs from her apron pocket. I mean, I guess they only had strawberry jam? I remember seeing other Eggsmart have a rack of different variety of jam or peanut butter to choose from. The side of the toast was burnt and the middle was wet... I think there were butter on the toast already. And they expected us to add jam as well? Or what if I didn't even want butter...
I'm never coming back to this location ever. I just opened a Yelp account and this is my first post. Had to leave a review about my experience. Not surprised that others ranked this place 2 stars.