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  • Well it all started great...till about 8-10 months after the pool was completed by BND plastering. The coloring started to fade in multiple areas in the pool and Jacuzzi, at this time i began the long journey of trying to get someone from BND to come to my house to check the (pebble) plaster. I called for service and spoke to the friendly lady who answers the phone and she said we will send someone out. This went on for 2 months, she final said that the owner Jay no longer lives in Nevada and gave me his cell phone to make an appointment direct when he will be in town. After 90 plus days from the first of many calls Jay arrived at my home to only say that it was the little blue plastic floating chlorinate-tor that caused the discoloration (which makes no sense because it only floats in the pool, the discoloration is also in the Jacuzzi and ever pool owner I know has one). If this was a problem you would think they would warn all their customers after the job is completed to not use! He finally offered to use a grinding tool to try to make it look better. His last words were "I will bring you a sample" of the same materials used for my pool grinned down so I can see what it will look like prior to draining and repairing my pool. Never heard back from Jay again....... Little advise to others, use a company where the owner lives in Las Vegas and has an interest in the business. It's a lot of money to spend when you have other choices.
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