| rev:text
| - I really wanted to like Deltas. I wanted to give them the benefit of the doubt, even after I read the reviews. It's very upscale in there, and I was looking forward to hearing some awesome jazz. I came in with an open mind; however, the whole experience was very blah overall and disappointing.
To give them credit, we were part of a large work party. I know it does tend to make it challenging to get warm food and service to everyone. However, I have been to a LOT of places that have been able to do it, so I am confused as to why it could not happen here.
They originally assigned 2 wait staff to our table of 12. However, both of them disappeared frequently and really did not check back with us. I am honestly a little confused about that, because the restaurant was not overly busy. We would go about 20 minutes at a time before either of them came back. Next, we told them we would order around 6:00, because we were waiting on a couple of people. They had the private area booked again for 7:30, so we all knew we had to be out of there by then. The waiter came by around 6:15 to take the orders. He tried to count everyone and have a system so we could get food out correctly. Right after that, it all turned to chaos.
First off, they did not bring out enough salads. The one person who didn't get theirs right away was in the bathroom. She had to wait almost 10 minutes for someone to come back so we could let them know. To their credit, the salad was brought out pretty quickly. About 6:45 the dinners started to arrive. Because his system did not work, he had to ask everyone what they ordered as they started setting plates down. He completely left off my partner's order, but he did quickly go to the kitchen to get it. Luckily for him, he probably had the only warm meal at the table.
I ordered the smothered pork chops with macaroni and cheese and fried okra. My food was barely luke-warm when it arrived. The gravy was pretty good, but pretty salty. I could see how it would be too salty for most people. The pork chops were fried up like a chicken-fried steak. It would have been great, except that it turns out they were bone in. I didn't eat any of of the bone, but when it's battered and then smothered in gravy, it's a little difficult to see. The meal came with two pork chops, but they were pretty thin sliced, and the bone took up a significant portion of the chop. And to top it all off, the chop itself was not moist and tender, but pretty dry and a little tough. My partner had the fried chicken, which was very mediocre. The thigh was tender, but the breast was very dried out. The salad was good, with lots of leafy greens and a vinegary Italian dressing, but it had WAY too much dressing on it for me to enjoy it.
The macaroni and cheese was pretty decent, but nothing to write home about. Here in Charlotte, there are so many places with absolutely fabulous mac-n-cheese. Deltas did not hold a candle to most of the places around here. The okra was very mediocre, and it tasted like pre-packaged, frozen okra. Very disappointing.
The decor in here is absolutely gorgeous, though. It was very upscale, with some fabulous, unique booth design and great lighting. It's very open, and not terrible crowded. Since it was a jazz club, I expected them to be playing jazz music throughout the restaurant, even when they don't have live jazz. However, it was modern R&B, which was pretty disappointing. The servers were very cordial, though, and all the staff we dealt with was so nice.
The other bad thing is how difficult it is to find. Every single person who came had difficulty finding it. If you're coming from the interstate, which is like a block away, you cannot see the sign for the place from the road. It completely faces the other direction. All of us drove past it, and then finally came back around to find it. Apparently, they also have valet parking? We arrived early, and there was no valet in sight.
Finally, the prices there reflect the upscale nature of the place. But really - $18 for mediocre fried chicken??? I am glad the company paid the bill, because it was not worth the cost.
This is really a great concept, but with all the delicious, upscale places to eat uptown, they really need to step up their game. While, this is probably a great place to get drinks and listen to some great jazz, I don't think I want to be disappointed again.
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