O.H.S.O. is one of the many declining restaurants that is propped up by good food and a wide selection of beers and being dragged down by poor service.
I once went there for breakfast and had a waiter that was really spacey and inattentive. He had to be reminded of orders and things he forgot more than once. When I pointed out that fruit on my plate was moldy he took the single moldy piece of fruit off the plate ant set it back on my table reminding me that sometimes these things happen. Really? I've never been served moldy food before. That is disgusting and the completely wrong attitude.
I took that experience as a red flag, but didn't think it was damning. Yet another visit clued me in that my money is better spent elsewhere.
I went one night and sat in the bar one weeknight after the dinning room had closed. Just after I ordered food and drinks and group of people went from the bar to the patio to smoke. The patio opening is as wide as the patio so the smoke naturally blows into the bar. I mention the smoke to the bartender who brought our drinks and before I finished speaking she cut me off and said, "because you're sensitive?" in a completely inappropriate tone. I should have just left then and there. There is no excuse to be that rude to a guest.
Our food comes and it's less than impressive. The fries in my order were recooked. When the waiter cleared our table he dropped the two uneaten cups of mustard that come with the pretzels on the floor. He was upset because he got mustard on his pants. He wasn't that upset that he'd gotten it on the floor which explains why he left it there. When I left the table I slipped and nearly fell from it. What kind of jackass just dumps something you could slip on in front of your table?
I tried calling the restaurant to voice my discontent and no one would ever pick up the phone. I sent a message through a forum on their website. The response I got back was defensive and told me I should have talked to a manager that night. So should I have talked to the rude bartender or the guy to busy to clean up the mustard from the floor?!?! The message might as well have just been a suggestion of other restaurants to visit instead.