| rev:text
| - Okay, I'm not one to typically complain but this was a HUGE let down.
First lets start with the positive aspects of our meal....
We were seated right away
The beer was cold
Now, on to business. The waitress wasn't particularly friendly or outgoing, but whatever. I ordered the Italian beef sandwich, my husband ordered the Italian beef salad and each child got a kid's cheese pizza.
To be fair, I am from Chicago and consider myself an Italian beef connoisseur so I may have high standards, but I have found that a true Chicago Italian beef sandwich is consistent at most Chicago places in the valley. For starters it was pricey but not a big deal if it's good and big.......it was neither. The bread was a soft roll you can find in any grocery store, the beef didn't really have any flavor, they were really stingy with the beef, the sweet peppers were more sour and tasted pickled and the whole thing was dry.
My husband's salad wasn't much better, they had ran out of spinach so the whole thing was made with romaine and everything was basically coated in oil from the beef. Definitely not the quality or size you expect from $10 salad.
The kid's pizza was actually decent quality, however, the crust is not what I would consider traditional Chicago thin crust. The only issue with the pizzas was that they were brought out by Ms. Congeniality piping hot, any experienced server knows you don't bring out kid's food when it's the temperature of molten lava. Not only did she bring it out hot, she told us it was hot as she placed it 2 inches away from my toddler. My hungry little quickly guy grabbed a piece before we could stop him and crammed it in his (pizza) pie hole..................you can imagine how that went. Fairly certain my little munchkin now has PTSD from that pizza and was terrified to eat the rest of the night regardless of how much we blew on his pizza.
A lovely young lady came around asking how everything was, I can only assume she was a manager of some sort. I gave her my honest review of the Italian beef to which she replied "well, everyone likes their sandwich differently". Ummmm, not the response I was expecting but whatever. I did disclose that I am from Chicago so I have a high standard for beef, she explained that she was from Joliet so she understood. Hmmmmm, maybe this is how they like their beef in Joliet? Although, she did offer us a free dessert or appetizer next time since our card had already been ran.
Not gonna lie, I felt like we were legit ripped off, 2 out of 4 meals were terrible, the service was borderline depressing and the kids meals weren't even free (per an advertisement I found online). Not gonna lie, I felt like it was a complete waste of $50 but at least I know now that Luke's or Portillo's are still the best places to get a good Italian beef in the valley.
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