Last three times I have been in the restaurant it has been after 830pm and they are still quite busy. Tonight, when i was in line, there were 6 people in front of me, 2 who had already ordered. It seriously took 15 minutes before my order was taken and another 6-7 minutes to complete. The cashier was off in her own world, all the food was empty and getting refilled, and generally a poorly run night. Food was ok, nothing to talk about. But the guac I ordered with my chips was runny and really bad.
You are a quick stop for ok mexican food. Your late night crew at this restaurant needs to be retaught how to work fast and make people happy. they clearly need help.
I will probably give them one last chance, but am not looking for much improvement. This store needs help as Most chipotle stores are 10 times better.