Yesterday was my first visit. I had call the day before to get more information. Needed 2 tires. Lorenzo was great at understanding my budget and helped me pick the tires that matched what I was looking for.
I was told that they were booked up for a Saturday but bring it in any way and they would fit me in. I dropped it off in the morning well aware that it probably wouldn't be ready until their end of day. Mark got me checked in and was patient answering all of my questions.
Couldn't believe the car was ready 2 hours later.
When I got there to pick up, Lorenzo went over a couple of things that I figured would have to done, so I wasn't surprised when he was going over them. What was nice was that I was taken into the shop and shown exactly the parts that will need to be replaced. Lorenzo told me right off bat what costs would be to fix the things. Out of my budget at the moment, but at least it keeps me well informed.
I will be taking my car back and have already told my son to go here when he is ready to get tires.
Lorenzo and Mark were great at the entire process.