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  • Worst experience ever. Been a gambler and overall frequent customer of South Point for years. I sat at the bar tonight waiting 20 minutes for my short order South Point special and when it came completely wrong, I had to speak out. This is not the first time this has happened and when I expressed my concern to the a "manager" Ruben, who told me I couldn't get a comp meal but instead I'd have to wait another 20 minutes in a rather vague hope that I would get my meal right, I asked for a real manager to speak with. He ran off and called security on me. As an aside, he had such bad breath that I had to recoil while he was talking. This is an example of how not to treat repeat customers and actual locals who usually come back. I spend a ton at South Point and I would never expect to be treated with such obvious disdain as I have been in many recent attempts at eating happily and peacefully in your cafe. Your overnight management could be easily construed as cowardly and ineffectual. Your business is terrible and all in hopes of getting substandard food at an elevated price. Never again.
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