Pros:
- new facility that's very clean
- There's no time limit
- Fun for young kids and older kids. Lots of options for all ages to enjoy
- Great for the kids to burn off energy when they can't go outside in this blazing summer heat.
- My kids love it here (unfortunately I don't)...
Cons:
- it's expensive
- sock scam - they require you to purchase their socks for $2.50.
- the teenage staff is HORRIBLE. They really could care less about customer service, safety, anything! They are aloof and rude. My kids are not allowed to go on the sky rider or the ropes course because I have no faith that the teenagers monitoring are competent or care enough to make sure all the equipment is put on properly. Furthermore, you can't find an adult superviser anywhere, unless you specifically ask for a manager.
-there is an early bird coupon for the ultimate package for $15 from 10am-1pm. My understanding was if you purchase during those hours you get the discount. What they don't make clear is that you must finish by 1pm.
- the food, although cheap in comparison to other places, is absolutely disgusting. I tried the chicken tenders and the pizza. Both gross. Eat before you go.
- nothing in place to ensure your kid doesn't wander out or leave with someone they shouldn't. Very concerning safety issue imo, especially for parents with younger children.