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  • Walked in... Went over by the "service area", some old white haired (not the tall one, the shorter. The taller one was being awesome and helping a lady out) dude with a southern drawl asked if he could help me, I told him that I wanted my Hayward cleaner rebuilt, he informed me that there was one service ahead of me and "people milling about the store" and he could "maybe get to it today". Then I heard him take a phone call, he was flat rude and told the person "I can't see the website, I can't tell you if we carry what they are showing you or not". Rude... I walked out. Please give these store back to Shasta Pool so we can get prompt courteous service like we used to. Guess you don't need my Hayward repair, new hose, and gasket sale, I'll take my $300 somewhere else.
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