I really love Dr Robi Burns as well as the nurses that take blood & talk to you in the back. I feel like if you have a good attitude and greet everyone nicely everything is cool. But I mean come on it's an office filled with women, there's gonna be some hormones in the place LOL!
I had an issue with them sending my birth control to the wrong pharmacy, even when I call to remind them to send it to the right one. It did inconvenience me a couple times but I think that's forgivable and doesn't make me want to go somewhere else. Maybe the front staff is just very busy!
But I find every time I go it gets quicker and better. As you get to know everyone in the office it's like they're your girl friends. Dr Robi Burns listened to me intently and made me feel much better about my situation and she even helped me even out my hormones with a natural supplement. And the nurses really are personable and make me feel like I'm just welcome and loved. I'll be at this OBGYN for as long as I can be!