I went in for a bedroom set for my daughter. Their prices are lower than most competitors near their area. I shopped around, found the bedroom set I liked and went in for the purchase at the right price. They had the same bedroom set for a little over double the price across the street. The set I chose was out of stock and the gentle man told me it would be in in two weeks. He was not pushy at all and even offered to call me when it was in. They do have signs everywhere and make you well aware that all sales are final before you go into signing any contracts. I felt confident that the purchase would be ok. Their contract gave me a delivery day May 12, with a delivery window from 1-7pm, the day of delivery I get a call from the store around 10am giving me a delivery window from 1-5. Then around 1pm I get a call from the delivery team, with a closer window 2-3pm. Delivery team showed up @3pm installed the bedroom set were very careful at unpacking and set up(at no additional cost to me). Their whole team is super friendly and very professional. I could tell everyone was on the same page, great job team! I am very happy with the bedroom, very good quality.