We went to this Outback a few months back when they had the sirloin special for under $20, don't remember exactly how much. It was the most horrible steak I've had. They would have received a minus 1 star at that time. I haven't been to outback in years and was extremely disappointed at this experience. I emailed the restaurant when I got home and expressed my disappointment. The owner, Christina, reached out to me via a phone call. She explained the issues they were having and invited me to return and give them another chance. Well fast forward 3 or 4 months- my husband and I went for dinner tonight, Betty came out and met us she made sure we were taken care of. Hubby and I both ordered the rib eye medium. Brian our waiter explained that they'll under cook their meat, so that medium rare is more rare. Our streaks came out perfect. We are so glad we gave the Outback on No. Rainbow another try. We are very happy with the food and the service amazing. Thank you for a great evening to our waiter Brian, Betty and Christina, we will definitely be back.