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  • We are traveling cross country for two years and were visiting Vegas for several weeks. We were having some warranty issues with our brand new Keystone that we bought in another state. Initially, due to Keystone's website we were directed to a competitor (Johnnie Walkers) and we had THE WORST experience there, more than once, but because they were warranty items we felt forced to use them. Only after complaining to Keystone about how we were treated at JW were we introduced to Blue Dog and WOW, what a major night and day difference. Right off the bat Blue Dog was so welcoming and friendly. Literally, right from the minute we walked in the front door. We have been back several times since and never once were we made to feel that we were inconveniencing them or that our business wasn't appreciated. And they have a great deal of parts and supplies in stock. The real gem however has been our experience with Tim in service. He was so helpful, patient and knowledgeable, he also facilitated conversations with Keystone, and discussed different upgrades we could make. Tim's communication, follow-up and customer service were top notch. He even worked us in when we were having A/C issues because we're full-time and have our 6 year old with us. The service Tim provided, and our over all experience with everyone at Blue Dog has been superior to any of our experiences with other dealerships across the country. So glad we found them!!
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