I am happy with this place. You can get a good to great massage here and usually they're able to get you in fairly quickly. It's clean, inviting, and you're generally able to relax. One thing that bugs me is the loud air blowing thru the air registers. I have no idea why it's so loud, but it is, and it can be super cold, so be sure to ask for the bed to be as warm as possible if you get a cold room. Some rooms are colder and the air blows louder than others. The other issue i have is their background music turns off for several minutes or longer randomly. Then you're left with no sound at all, just the air blowing obnoxiously loudly. When i ask, they say that the front desk will have to notice it's off then turn it back on. I give this somewhere between 3 and 4 stars.