I don't have any complaints with the food at this location. We always get the black bean chilli, which is delicious. My boyfriend gets it in the bread bowl, which is much softer than others that I have come across. I think it's fine, but I know some people may not like that. Their lemonades and teas are also amazing, I have stopped in several times just for a drink.
I also have never had to deal with long lines here.
On the downside, the few times we have stayed to eat, the tables have been quite dirty. The service is also pretty hit or miss. Some of the employees are very friendly while others are not at all.
For me, the positives outweigh the negatives so I will continue to stop in here.