I've used LUSH products for years now. I love a lot of their products and their using fresh ingredients and not testing on animals. I like how you can get a smaller piece cut of a product if you want to test out something. While this store is particularly small and can be annoying to walk around in (I don't have claustrophobia but I could get it in here!) but they are moving to a bigger space in the mall.
I like that the staff really know their products - if you ask a question or want an opinion they have an answer for you. The products have quality ingredients in them so if you think some items are pricey just read the list and you will see why and what you are paying for.
The one thing I don't like in general is some of their packaging - not travel friendly at all or sometimes like the moisturizers not hygienic (big pits you dip your hands in)
I could definitely spend my lunch hour in here!